Tessabit Reviews

I recently purchased Margiela's tabi boots.

I was very impressed with the beautiful packaging. I will use your service again if I have a chance.

Thank you very much :)

Best customer service ever!!!
I am really happy that i found this website, although it is based in Italy and i live in UK i had the best shopping experience ever!
A very lovely lady Camila helped me a lot finding the best Golden Goose sneakers, received them in less than 48hours and because the size wasn’t right for me she was very kind and helped with replacing it with the right one 😊.
Thank you sooo much Camila for your wonderful customer service! 🙏🌟🌟

Yes. Extremely helpful customer service. Arianna is very polite and a credit to her company. I would definitely recommend Tessabit.

I like the quality of the item I just bought, it’s a breathtaking, the experience was great, i definitely would order again, but I have a little doubt about it, there is a little damage when my shoe came, there was a very small scratches on the shoe, but I’m fine with it. the quality is great. I just hope that you guys will take cautions next time and make sure everything looks fine before you guys ship it. Keep up with the good service!

1st time shopping here so I was a bit skeptical at first
I stumble across it because it had my favourite off-white piece for the best price so I gave it a shot.

Needlessly to say, this has been my best fashion shopping experience ever, I've shopped at Ssense, farfetch, end & italist before & non has shipped as quick as Tessabit, I'm located in Singapore & the product has shipped to my doorstep in less than 48 hours after placing the order. 😍
Product came very nicely in the box
Definitely recommend! 😉

Avoid this website at all costs.
Ordered a product at £140 - I get a WhatsApp message from their team that says:

"We are really sorry, but the correct price is £850 instead of £150. If you are still interested in it, we can explain you how to pay the missing amount; otherwise, we will cancel the order and refund the transaction."

Extremely dodgy... I even sent them screenshots of the same product on other websites and not even one website (including the original brand) was charging over £590 for this product. Pretty poor customer service and the website still shows the price at £140 right now.

I have asked for a refund and I am yet to hear back.

Unsure what kind of service this is, but I would not use this again.

I just placed my first order with Tessabit and was so pleasantly surprised at the amazing customer service provided by Arianna. This is what luxury shopping should be like — great product selection accompanied with excellent customer service and finished off with fast fulfillment. I have shopped at numerous luxury retailers but Tessabit was the first that blew me away. Thank you again Arianna for your awesome service!

First time purchasing from this company was a great experience. Good pricing with no customs or sales tax, and was delivered to US in two days. Customer service was outstanding as well; prompt replies and very helpful and friendly. Will definitely purchase from Tessabit again.

My first order with this company and won't be my last, I ordered a Alexander Mcqueen Scarf on Monday, despatched yesterday and came today, now that's what I call amazing shipping, baring in mind its coming from Italy and im in the UK, Arianna brought the highest level of customer service, I had a few issues with the shipping and Arianna dealt with it straight away and kept me informed, I cannot rate this company and Arianna's service highly enough, I'm absolutely loving my new scarf...Thank you Tessabit & Arianna

Shopping was prompt. However I received damaged merchandise and was denied refund. Terrible customer service experience.